Organizational Behavior
- 최초 등록일
- 2012.04.23
- 최종 저작일
- 2012.01
- 26페이지/
MS 파워포인트
- 가격 3,000원
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소개글
Organizational Behavior에 대해서 조사한 자료입니다.
목차
TAKEAWAYS
DISCUSSION QUESTIONS
CASE ST.
JUDE CHILDREN’S HOSPITAL
EXERCISE
PERFORMANCE OF A SERVER
본문내용
2.1
Job performance is the set of employee behaviors that contribute to organizational goal accomplishment.
Job performance has three dimensions : task performance, citizenship behavior, and counterproductive behavior.
2.2
Task performance includes employee behaviors that are directly involved in the transformation of organizational resources into the goods or services that the organization produces. Organizations gather information about relevant task behaviors using job analysis.
2.3
Citizenship behaviors are voluntary employee activities that may or may not be rewarded but that contribute to the organization by improving the overall quality of the setting in which work takes place.
examples of citizenship behavior include helping, courtesy, sportsmanship, voice, civic virtue, and boosterism.
참고 자료
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