APC CERTI3. 1 term ASSESSMENT workplace communication
- 최초 등록일
- 2013.07.18
- 최종 저작일
- 2012.04
- 3페이지/
한컴오피스
- 가격 1,000원
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목차
1. For the following Methods of Communication list at least two examples of
2. Describe in your own words what these terms mean
3. Describe the difference between an open question and a closed question.
4. Name the common two types of meetings
5. When leaving a telephone message what three key pieces of information should you start with?
6. List the 5 key elements in producing a perfect letter
본문내용
1. For the following Methods of Communication list at least two examples of
each type. [10 marks]
* The tools we use to think change the ways in which we think
- Primary Information : Telemarketing, Marketing, surveys, questionnaires, observation, experiments, historical information and raw data... etc.
- Secondary Information : Books, internat, reports, newspapers, magazines, pamphlets and journals...etc.
- Communication Channel : Radio, TV, Computer, DVD, CD Player...etc.
- Empathy : Personal Life, Professional Life
2. Describe in your own words what these terms mean [10 marks]
a. Primary Information ( information you gather and record yourself )
Primary Information is Identifying Alternative Information Sources.
which is to find information by myself. For example, if I want to buy really good bag, I should go to shopping mall or ask someone who knows more well about the bag. This way is person to person ways.
참고 자료
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