[영문]'United Airlines' 기업 분석 리포트
*신*
다운로드
장바구니
목차
1. Project Management2. Service and Product Design
3. Quality Management
4. Location
5. Human Resource
6. Scheduling
Work Cited
본문내용
When I first came to Dallas, I flew in from Korea to California. Before I left Korea, I needed to find some useful information about airlines that had good service and quality. I found that United Airlines had favorable ratings from customers. This prompted me to book with United Airlines for my ticket. Through the knowledge gained in the operations management class, I wanted to find out how managers perform the management process and how goods and services are produced in real business. Operations managers apply this management process to the decisions they make in their lines of business in the operations management function.When the Wright Brothers invented the first powered flying machine in 1903, the airplane business was born. The aviation industry not only transports people but also ships many different products for trade. United Airlines was founded in 1926 in Idaho. United Airlines is a member of Star Alliance, the largest airline alliance in the world emp loying 86,852 employees.
참고 자료
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