[경영]Joseph M. Juran and W. Edward Deming에 대해서(생산운영관리)

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목차

1.Who was Joseph M. Juran and W. Edward Deming?

2.According to Mr. Juran, how did the U.S. firms get behind Japanese counterpart in quality improvement in the 1970s and 1980s?

3.Why do you think top management plays a critical role in quality management?

4.Describe the seven steps that CEOs must take to achieve quality, according to Mr. Juran.

본문내용

[생산운영관리 HW 3]


1. Who was Joseph M. Juran and W. Edward Deming?
 1. Who was Joseph M. Juran and W. Edward Deming?
l Joseph Moses Juran-born December 24, 1904- is an industrial engineer and philanthropist. Juran is known as a business and industrial quality "guru," while making significant contributions to management theory, human resource management and consulting as well. He wrote several books, and is known worldwide as one of the most important 20th century thinkers in quality management.
l Dr. W. Edwards Deming is known as the father of the Japanese post-war industrial revival and was regarded by many as the leading quality guru in the United States. He passed on in 1993. Trained as a statistician, his expertise was used during World War II to assist the United States in its effort to improve the quality of war materials. He was invited to Japan at the end of World War II by Japanese industrial leaders and engineers. They asked Dr. Deming how long it would take to shift the perception of the world from the existing paradigm that Japan produced cheap, shoddy imitations to one of producing innovative quality products.

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