[경영]zero defection 발표자료

소개글

생산관리 시간에 발표했던 자료입니다.

Havard business review를 요약 실제사례에 접목한 case analysis자료입니다.

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목차

Entry Case
Article Summary
Case analysis
Q&A

본문내용

What must be done??

Productivity
- Rate at which goods are produced
- Output / Input

Productivity

- The greatest Challenge for developed countries
- Determine the quality of company performance
- very fabric of society, quality of life

Productivity increase (in making, moving things)

- Developed countries 3-4% annual increase

- Enormous effect to nations and their citizens
( increased income, purchasing power, leisure time …)


 These gains have been disappearing these days

The productivity revolution is over!!

- Too few people is employed in making, moving works.
no more than 1/5 of the work force in developed countries

- Majority of workers are in Knowledge and service work

- No more huge effect on nation wealth

참고 자료

havard business review