직무명세서와 직무기술서 비교 차이점 및 예시 사례 조사

소개글

인적자원관리에서 중요한 부분을 차지하는 직무기술서와 직무명세서의 실제 사례를 제시하고 분석한 것이다.
직무기술서와 직무명세서에 대한 자료는 많지만 실제로 사용되는 자료를 찾기는 어려울 것이다.
이것은 외국사이트와 오랜 검색을 통해 실제 사용되는 문서를 찾았으며
이 두가지의 차이점을 분석하였다.

목차

1.직무기술서 - McDonald manager

2. 직무명세서 - ELECTRICAL ENGINEER in Germany of RITZ Instrument Transformers GmbH

3. 직무기술서 VS 직무명세서(생활재활교사)

4. 분석 및 생각

본문내용

What is a McDonald manger?
A manager in McDonald plays a vital role in maintaining quality service to their consumers. Fast-food managers are persons who make sure that the restaurant run smoothly. Duties may include employee and personnel supervision, food sanitation and preparation and customer service. McDonald managers are required to be organized, have the capacity to work under pressure, possess a strong skill in customer service and enjoy food preparation.
Duties of McDonald manager
• McDonald managers are tasked in training scheduling, hiring and supervising other McDonald employees. They can also train and manage assistant managers and appoint crew leaders but this generally depends upon the size of the restaurant. Managers are also responsible in the payroll, periodic reviews on employees and provide some disciplinary action.
• A fast-food manager oversees all food preparation aspects, cooking, and cold prep as well as storage and food disposal. They also make sure that orders are completed in a timely manner and are properly served. They also perform inventory and order supplies and foods needed in the restaurant.
• McDonald managers should ensure that McDonald restaurant along with the employees provide good customer service, including serving and completing all orders quickly, maintaining courteousness and being efficient, maintaining a clean restrooms, restaurants and parking areas. Managers should also respond on their customer’s queries, complaints and comments.

참고 자료

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